Question $1(1$ point$)$

A new board member asks, "How do we know that the board is doing a good job?" You reply, "Good question! The answer isn't easy, but there are several important indicators..."

Question $1$ options:

$1)$

"Strategic scorecard measures $($exhibit $4\mathrm{.}3)$ are good and improving."

$2)$

"The board works at its own self$-$evaluation."

$3)$

"Board members themselves are comfortable with process and results."

$4)$

"Conflicts of interest are in the record but also announced for relevant issues."

$5)$

All of the above

Question $2(1$ point$)$

Serena Smart, a leader of the African American community, accepts nomination to your governing board. Of course, senior leadership briefs her on how the board works. "Tell me more about the governance committee," she says. "It's a concept I haven't encountered before." Your reply begins:

Question $2$ options:

$1)$

"It's worked well for us$.$ It systematically monitors board activity, identifies OFIs, and applies continuous improvement to board activities."

$2)$

$"$It makes sure the board is scrupulous about conflict of interest."

$3)$

$"$It doesn't really do much. It's just a routine auditing function."

$4)$

$"$It surveys all the board members and solicits comments on both the quality of board decisions and the way the meetings are run."

Question $3(1$ point$)$

You are orienting a group of newly appointed first$-$line managers. The takeaway you want them to remember most is that the HCO's not$-$for$-$profit governing board...

Question $3$ options:

$1)$

$...$holds the ultimate responsibility but believes the quality of care is a matter best left to the clinical practitioners.

$2)$

$...$if necessary, will remove clinicians who cannot meet quality standards or who fail to uphold the HCO's values.

$3)$

$...$is legally responsible for ensuring the quality of care and must monitor quality of care to maintain accreditation.

$4)$

$...$must also monitor and maintain financial performance.Question $1(1$ point$)$

A new board member asks, "How do we know that the board is doing a good job?" You reply, "Good question! The answer isn't easy, but there are several important indicators..."

Question $1$ options:

$1)$

"Strategic scorecard measures $($exhibit $4\mathrm{.}3)$ are good and improving."

$2)$

"The board works at its own self$-$evaluation."

$3)$

"Board members themselves are comfortable with process and results."

$4)$

"Conflicts of interest are in the record but also announced for relevant issues."

$5)$

All of the above

Question $2(1$ point$)$

Serena Smart, a leader of the African American community, accepts nomination to your governing board. Of course, senior leadership briefs her on how the board works. "Tell me more about the governance committee," she says. "It's a concept I haven't encountered before." Your reply begins:

Question $2$ options:

$1)$

"It's worked well for us$.$ It systematically monitors board activity, identifies OFIs, and applies continuous improvement to board activities."

$2)$

$"$It makes sure the board is scrupulous about conflict of interest."

$3)$

$"$It doesn't really do much. It's just a routine auditing function."

$4)$

$"$It surveys all the board members and solicits comments on both the quality of board decisions and the way the meetings are run."

Question $3(1$ point$)$

You are orienting a group of newly appointed first$-$line managers. The takeaway you want them to remember most is that the HCO's not$-$for$-$profit governing board...

Question $3$ options:

$1)$

$...$holds the ultimate responsibility but believes the quality of care is a matter best left to the clinical practitioners.

$2)$

$...$if necessary, will remove clinicians who cannot meet quality standards or who fail to uphold the HCO's values.

$3)$

$...$is legally responsible for ensuring the quality of care and must monitor quality of care to maintain accreditation.

$4)$

$...$must also monitor and maintain financial performance.