A supply chain represents multiple tiers of suppliers, the central firm, and then the various layers of distribution and customers.

Question 1 options:

	True
	False

Internal integration should only be attempted after the company has achieved significant progress with their external integration.

Question 2 options:

	True
	False

One concept that has become an ever-increasing aspect of supply chain strategies is the outsourcing of some elements of an organization’s internal operations to outside organizations.

Question 3 options:

	True
	False

Two new SCM metrics are called C2C and Perfect Order Fulfillment.

Question 4 options:

	True
	False

Manufacturing metrics (such as perfect order fulfillment) work well when evaluating performance for service organizations.

Question 5 options:

	True
	False