Question 1 (1 point) Listen The two most common purposes of performance management programs are administrative and developmental. ( 1) True 2) False Question 2 (1 point) Listen Graphic rating scales include sets of statements between which the later must choose, such as "works hard" ys. "works quickly." 1) True 2) False Question 3 (1 point) Listen Criterion deficiency occurs when performance standards focus on a single criterion and exclude other important but less quantifiable performance dimensions. 1) True 1 2) False Question 4 (1 point) Listen Studies have shown that employees who earn performance-based pay are more satisfied. ho 1) True 2) False Question 5 (1 point) Listen Administrative purposes of performance appraisal include all of the following EXCEPT: o determining promotion candidates o evaluating training programs o documenting personnel decisions o providing performance i ledback