Question 1 (1 point)

Successful organizations are not only efficient and effective, they also must be ________.

Question 1 options:

	visible
	adaptable
	logical
	global

Question 2 (1 point)

Empowering employees to make decisions so decision making could be faster is a ________ change.

Question 2 options:

	culture
	people
	processes
	structure

Question 3 (1 point)

________ are complex and each possible solution may create a new problem.

Question 3 options:

	Innovation challenges
	Adaptability problems
	Wicked problems
	Strategic dilemmas

Question 4 (1 point)

Entrepreneurship and management innovation will drive new business creation and ________ in the future.

Question 4 options:

	job growth
	economic development
	globalization
	new product development

Question 5 (1 point)

New Ideas Inc. (Scenario)

Though New Ideas Inc. has been in business profitably for 30 years, the company and its employees have seemingly been in a constant state of change. Paul Gill has been president of New Ideas for the last 15 years. During this time, he has had to change the strategic focus of the company three times. The employees have become vocal recently about the decrease in their bonus cheques and are waiting to share in the increased profits. It seems as though his competition is always introducing new products into the market, and the niches Gill thought New Ideas held leadership in are always changing. Recently the government has been active in passing new legislation to increase the control of the product packaging and product contents. The technology used to manufacture the products is constantly improving with the use of robotics to make the process more efficient.

13) New Ideas is a company that focuses on new ideas, uses technology that changes frequently, and has strong competition in a dynamic market. This is consistent with the ________ metaphor of the change process.

Question 5 options:

	systems thinking
	white-water rapids
	blue horizon
	calm waters

Question 6 (1 point)

Innovation for organizations is about developing new products and services as customer needs change.

Question 6 options:

	True
	False

Question 7 (1 point)

Successful organizations create ________ that enables them to continuously recognize new problems.

Question 7 options:

	processes
	structures
	expectations
	a culture

Question 8 (1 point)

Successful organizations need to be more than just flexible in order to compete in today's business world.

Question 8 options:

	True
	False

Question 9 (1 point)

Managers who make no attempt to anticipate change end up ________ rather than ________.

Question 9 options:

	failing; succeeding
	downsizing; growing
	reacting; innovating
	planning; adapting

Question 10 (1 point)

For business success, today's organizations need to be proactive which means they are able to adapt to the circumstances as required.

Question 10 options:

	True
	False

Question 11 (1 point)

Internal forces that create the need for organizational change include ________.

Question 11 options:

	necessary upgrades to technology
	changes in the kinds of employees needed
	organizational strategy adjustments
	HR practices in response to new employment law

Question 12 (1 point)

In organizational success, flexible means ________, whereas adaptable means ________.

Question 12 options:

	being innovative; being change capable
	being proactive; being innovative
	reacting to events; being proactive
	being change capable; being innovative