Question $1(1$ point$)$

Teams can $(1)$ take too long to make a decision, $(2)$ compromise on excellence in order to get agreement from everyone, and $(3)$ demonstrate groupthink, which improves decisions made by the team. Which statements are correct?

Question $1$ options:

All three statements are correct.

Only statements $1$ and $2$ are correct.

Only statements $2$ and $3$ are correct.

Only statements $1$ and $3$ are correct.

Question $2(1$ point$)$

Relationships must be formed and trust established. Clarity of direction is needed from team leaders. Your team is at what stage?

Question $2$ options:

Forming

Norming

Storming

Performing

Question $3(1$ point$)$

You find yourself asking the following questions: What is expected of me$?$ Who is going to lead? What is supposed to happen? You are at what stage of team development?

Question $3$ options:

Forming

Norming

Storming

Performing

Question $4(1$ point$)$

To avoid groupthink, $(1)$ the team should have second$-$chance meetings, $(2)$ the team should invite outside experts to listen to the rationale for the team's decision and critique it$,$ and $(3)$ the team leader should express an opinion at the outset of the meeting to save time. Which statements are correct?

Question $4$ options:

All three statements are correct.

Only statements $1$ and $2$ are correct.

Only statements $2$ and $3$ are correct.

Only statements $1$ and $3$ are correct.

Only statement $3$ is correct.

Question $5(1$ point$)$

Your boss remarks to you that proactive leadership can avoid a situation where team members question the legitimacy of the team's direction, the leader, and the roles of other team members. How should you respond?

Question $5$ options:

Agree

Disagree $-$ questioning by team members about the direction of the team is a natural phase of development.

There is not enough information to know how to respond.

Question $6(1$ point$)$

Which is a good example of an Everest goal?

Question $6$ options:

One computer for each person throughout the world

Achieve a $5\%$ improvement in on$-$time delivery of technology products by the end of the quarter

Increase customer satisfaction by the end of the year

None of the statements are examples of an Everest goal.

Question $7(1$ point$)$

Which of the following characteristics is least likely to be reflected in a SMART goal?

Question $7$ options:

Specific

Measurable

Altruistic

Realistic but stretching

Time$-$bound

Question $8(1$ point$)$

Team members from which orientation are more likely to expect to be involved in the creation and articulation of goals?

Question $8$ options:

Individualist

Collectivist

Neutral

Affective

Question $9(1$ point$)$

What is the role called that helps the team accomplish its objectives?

Question $9$ options:

Task$-$facilitating role

Relationship$-$building role

Tension$-$relieving role

Census$-$building role

Question $10(1$ point$)$

If a team member is in a blocking role, what is she doing?

Question $10$ options:

Helping the team achieve its goals by blocking out the obstacles for team success

Inhibiting the team members from achieving the objectives of the team

Emphasizing the interpersonal aspects of the team

Question $11(1$ point$)$

Which most closely resembles the pace of change that generally occurs in organizations today?

Question $11$ options:

Dripping water

A small stream

A small river

White water rapids

Question $12(1$ point$)$

Jane pays you a compliment and tells you that you look nice today. George asks if you got your hair styled because it looks good. Pam asks if you had a sleepless night because you look tired or sick. Which comment will be longer lasting in its effects upon you? The comment from

Question $12$ options:

Jane.

George.

Pam.

There is not enough information to decide.

Question $13(1$ point$)$

John asks his employees to view other workers as $"$co$-$workers," but not as "friends." His theory is that finding friends at work leads to socializing and decreased productivity. He encourages employees to find friends outside of work. Are positive energy networks likely among John's employees?

Question $13$ options:

No$,$ he won't foster positive energy in people..

Yes, his employees will be more productive and generate more positive energy.

There is not enough information to decide.

Question $14(1$ point$)$

Three specific hints for articulating vision are $(1)$ Ensure that vision statements reinforce key values about which you feel strongly. $(2)$ The vision statement must be straightforward and simple. $(3)$ Must have straightforward, simple language. Which statements are correct?

Question $14$ options:

Statements $1$ and $2$

Statements $2$ and $3$

Statements $1$ and $3$

All of the statements

Question $15(1$ point$)$

Benchmarking involves $(1)$ identifying best practice, $(2)$ studying it in detail and then $(3)$ planning to copy the best practice. Which statements are correct?

Question $15$ options:

Statements $1$ and $3$

Statements