Question: Question 1 1 points The q , theory states that improvements in quality lead to lower costs because they result in less rework, fewer mistakes,
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points
The theory states that improvements in quality lead to lower costs because they result in less rework, fewer mistakes, fewer delays and snags, and better use of time and materials. Lower costs, in turn, lead to productivity improvements.
A Absolutes of Quality Management
B Basic Elements of Improvement
C Quincunx
D Deming Chain Reaction
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