Question $11$ pts

A reservation is a $\_\_\_\_\_$ between the hotel and the guest. It states that the hotel will provide accomodations and that the guest will pay a specified price for it$.$

contract

Flag question: Question $2$

Question $24$ pts

Match the following reservation acronyms to their definitions...

Group of answer choices

PBX

$[$ Choose $]$

PMS

$[$ Choose $]$

OTA

$[$ Choose $]$

CTA

$[$ Choose $]$

Flag question: Question $3$

Question $31$ pts

The professional at a hotel who is in charge of deciding WHICH rates will be sold on WHAT dates on WHAT sites in order to maximize the income a hotel can make due to demand is called a r$\_\_\_\_\_\_\_\_\_\_\_\_\_\_$ m$\_\_\_\_\_\_\_\_\_\_\_\_\_\_.$

$($write the entire two words out in your response$)$

Flag question: Question $4$

Question $43$ pts

Please check all of the possible sources of reservations a hotel might have...

Group of answer choices

Walk$-$ins

Call hotel directly

$1-800$ number $($central reservations office$)$

Groups

Corporate contracts

Opaque bookings via OTA's

Flag question: Question $5$

Question $51$ pts

The STR Report was created by Smith Travel Group and allows hotels to see the average daily rate, occupancy, and RevPAR of their competitive set without being able to see the names of specific hotels.

Group of answer choices

True

False