Question 1 (10 marks) Read the scenario below and answer the question that follows. Smart Electronics is a supplier of high-end gaming laptops, which are known for their distinctive design and quality. The company designs and assembles the laptops, but outsources the manufacturing of the individual components to selected suppliers. Smart maintains a close working relationship with its suppliers, which allows them to return any components that are defective. Smart operates an online store where customers can view and compare different models to find the model which best suits their requirements. To ensure that orders are fulfilled timeously, Smart has an exclusive arrangement with a courier company that is known for its superb customer service. Furthermore, software updates to ensure the smooth running of laptops are regularly loaded onto the company's website. The company's assembly line employs several robots to automate the assembly of the laptops as far as possible. All component orders are received at the warehouse, which is situated at Smart's assembly plant. Completed laptops are carefully inspected and tested by quality control technicians, before being placed into protective packaging and sent to the distribution warehouse. Smart owns a large distribution centre where inventory of completed laptops are kept. Smart is well-known amongst technology enthusiasts, and it sends samples of new products to independent reviewers, who produce detailed analyses about Smart's latest offerings and how they compare to competitors. Its laptops are often highly recommended because of its comprehensive warranty: In the unfortunate event of a failure, Smart will send out a technician to repair the broken laptop within one business day. Review Porter's Value-Chain Analysis Model, and explain how Smart Electronics implemented the five primary activities in order to conduct its business efficiently along the value chain