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Question 1 (10 points) 4) Listen How you start is a good indicator of how you finish. WIIFM Rapport Halo Effect The Approach Question 2 (10 points) 4) Listen The Approach includes all except the following: O Professional Introduction Uncovering the buying process Pre-Commitment Stating purpose of sales call Question 3 (10 points) 4) Listen Asking S.P.I.N. questions in sequence is not important as long as you ask all the questions. True False