Question 1 1.1 Explain what a manager is (1) 1.2 Indicate why managers and employees need to work together (6) 1.3 Mention the two abilities of a manager (2) 1.4 Explain the various tasks performed by manager (10) 1.5 Describe the various management skills (6) Sub-total (25) Question 2 2.1 Explain why planning is needed in an organization (5) 2.2 Discuss the steps in the planning process (8) 2.3 Differentiate between strategic, tactical and operational planning (6) 2.4 Discuss the importance of leading as one of management functions (6) Sub-total = (25) Grand total = (50)