QUESTION $1(20$ Marks$)$

$1\mathrm{.}1.$ By scrutinising the key findings of the consultant$$s report through the lens of Wheelwright and Hayes'

$(1984)$ four$-$stage model of operations strategy, identify and critically discuss the current stage of MBHE's

operations strategy, and delineate actionable steps for advancing to the next stage.

$(10$ marks$)$

$1\mathrm{.}2.$ Comprehensively discuss the integrated four perspectives of operations strategy advocated in the

consultant$$s report as an alternative to MBHE's current predominantly top$-$down perspective.