Question: QUESTION 1 ( 2 0 Marks ) Critically discuss the operations and customers views of quality and recommend how these views can be reconciled by
QUESTION Marks Critically discuss the operations and customers views of quality and recommend how these views can be reconciled by DRESS SMART Clothing Company. Use relevant examples to justify your answer. QUESTION Marks Imagine a specific product or service within DRESS SMART Clothing Company. Conduct a Cost of Quality COQ analysis for that product or service, considering the four types of costs: prevention, appraisal, internal failure, and external failure. Use practical examples to justify your analysis. QUESTION Marks Identify and critically discuss any five potential causes of failure within DRESS SMART Clothing Company. Make reference to the relevant examples to illustrate your answer. Q
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