Question: QUESTION 1 ( 2 0 Marks ) Having a clear knowledge of what your employees know and how to transfer that knowledge is critical for

QUESTION 1(20 Marks)
Having a clear knowledge of what your employees know and how to transfer that
knowledge is critical for businesses. Discuss the importance of Knowledge Transfer
Management for Businesses.
QUESTION 2(20 Marks)
Without an effective way to retain and transfer knowledge, organizations have a
difficult time onboarding new employees and providing uninterrupted service to
customers. How would you improve Knowledge Transfer Management?

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