QUESTION $1(20$ Marks$)$

Refer to the statement from the article:

$$Public sector refers to the body of management charged with the responsibility of providing services to the public in a universal manner$.$

Identify and discuss FIVE $(5)$ elements of the Macro$-$environment and provide examples how organisations offer basic services to the public for each element. $($Your answer may include public or private organisations$)$

QUESTION $2(20$ Marks$)$

Refer to the statement from the article:

$$Both public and private sectors are also involved in policy formulation, which involves the development of policies to inform their actions. They are also characterized by organizations which are organized and coordinated in a bureaucratic manner, in which decisions are made based on the chain of command in the organizational structure $($Johnson $243-425).$

Discuss the management functions of Planning, Leading, Organising, and Controlling $($POLC$)$ and provide an example how each function can be used in policy formation.