QUESTION $1(20$ Marks$)$

Relating to the scenario above, examine the role of forecasting in strategic operational planning. How can

incorrect forecasting impact an organisation$$s operations and supply chain?

QUESTION $2(20$ Marks$)$

In a South African manufacturing plant, a large automotive company noticed a decline in operational

efficiency and an increase in employee absenteeism due to musculoskeletal disorders. Upon

investigation, it was revealed that the outdated workstations did not adhere to ergonomic principles,

leading to repetitive strain injuries and fatigue among workers. The company decided to redesign the

workstations by incorporating adjustable seating, ergonomic tools, and optimal workstation layouts.

Based on the scenario above, discuss the importance of ergonomics in the design of work systems. How

does it impact operational efficiency and employee well$-$being?