Question: Question 1 2 1 4 A customer is looking for a specific shoe but can't find it on the shelves. You search your inventory and
Question
A customer is looking for a specific shoe but can't find it on the shelves. You search your inventory and find that it is currently out of stock, and your store won't receive a shipment of these shoes for another two weeks. However, another store in your company has them in stock.
How should you respond?
Im so sorry, but we don't have those anymore. I can't guarantee that we'll have them in two weeks, but if you want, I could put them on hold for you once they arrive."
We won't have them in for two weeks. You might be better off checking our other stores to see if they have them or something similar."
We won't have them in for two weeks. You can come back then or you could even try looking for them online."
"Unfortunately, we won't have them in stock for a while, but another store nearby has them. Do you want me to call and ask to put them on hold for you?"
Im sorry, but we won't have these shoes in stock for a while. You can, however, drive to our other store that has them in stock."
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