Question: Question 1 2 2 pts Elaine had a problem with the computer printer she purchased. It made her so unhappy that she told all of

Question

12

2

pts

Elaine had a problem with the computer printer she purchased. It made her so unhappy that she told all of her friends and family about the problem with the printer and the poor service she received, and advised them never to buy that brand. According to the information given in this case, which of the following post

-

consumption behaviors best describes Elaine's behavior?

Negative word

-

-

mouth

Switching

Loyalty

Confirmation

Question 12 2 pts Elaine had a problem with the computer

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