Question: Question 1 2 3 . 7 p t At Eastern Diner, customers complete a survey at the end of their meal regarding the food they

Question 12
3.7pt
At Eastern Diner, customers complete a survey at the end of their meal regarding the food they have consumed. They provide feedback and information about their experiences. Managers of Eastern Diner use this knowledge to gain insight on anything that was problematic. This is an example of:
business confidence indices.
proactive customer monitoring.
reactive customer monitoring.
competitive analysis.
technological obsolescence.
Question 12 3.7pt At Eastern Diner, customers complete a survey at

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