QUESTION $1(25$ Marks$)$

$$Organisations have used human resource development $($HRD$)$ to stimulate positive behaviour in employees and impact

their knowledge, skills, and attitudes in order to enable the organisations to increase their productivity and performance$$

$($Kareem and Hussein, $2019).$

Critically discuss human resource development at Peak Finance and make recommendations for its improvement.

QUESTION $2(25$ Marks$)$

$$Performance management is critical to ensure that organisational plans are being implemented, that they have the desired

developmental impact and that resources are being used efficiently$($Singh and Twalo, $2014).$

Critically discuss Peak Finance$$s approach to performance management and make recommendations for its

improvement.

QUESTION $3(25$ Marks$)$

$$HR plays an important role in an organisation$$s change process through designing and implementing organisation

development strategies and change interventions$($Mishra$,$ Shukla and Sujatha, $2022).$

Critically discuss the role which the HR department should have fulfilled in facilitating the change process which was

brought about through Peak Finance$$s merger with WealthBuild.

QUESTION $4(25$ Marks$)$

You have been appointed as the HR Director at Peak Finance. During your first week at Peak Finance, while spending

time familiarising yourself with the HR department$$s existing systems and processes, you realise that the HR department

has never used HR metrics.

In your role as HR Director, write an email to the HR team, in which you discuss the value of HR metrics and the types

of HR metrics that the HR department must use going forward. Include examples, relevant to the context of Peak

Finance, in your email.