QUESTION $1(25$ Marks$)$

Unlike McDonald, your company does not make an effort to motivate staff. Employees are discouraged by

the lack of benefits and growth opportunities and are seeking employment elsewhere. As the new HR

manager, draw from McDonald$$s example and from your knowledge of motivation and draft a detailed

motivational strategy that will motivate the staff and promote staff retention. In answering the question,

ensure that you indicate EIGHT $(8)$ motivational strategies and explain how each will motivate and retain the

staff.

QUESTION $2(25$ Marks$)$

With reference to the extract, critically argue whether McDonald$$s is using the Expectancy theory of

motivation to motivate their employees.

Mark allocation:

In answering this question, please provide a brief explanation of the Expectancy theory of motivation. $(3$ Marks$)$

Further argue whether McDonald$$s is employing it to motivate employees. $(22$ Marks$)$

QUESTION $3(25$ Marks$)$

As the owner of a small accounting firm, you want to ensure that your employees are motivated by their

jobs. Using the job characteristic model, design the job for a receptionist in your company that embodies

variety, task identity, task significance, autonomy, and feedback.

QUESTION $4(25$ Marks$)$

You have been tasked with putting together a high$-$performance team to come up with innovative children$$s

toys for McDonalds Happy Meal. Explain how you will select the members of this team and ensure that the

team performs highly. In your response do the following:

$-$ Explain how you will select the team members.

$-$ Explain the characteristics of a high$-$performance team.

$-$ Explain how you will ensure that the team meets the requirements of a high$-$performance team.