QUESTION $1$

$(25$ Marks$)$

Within the context of MTN SA's digital transformation journey, critically compare and contrast two change management models. Discuss how each model could contribute to MTN SA's strategic goals and sustainability, highlighting their strengths and potential challenges in the dynamic telecommunications industry.

QUESTION $2$

$(25$ Marks$)$

As MTN SA embarks on recruiting $150$ digital experts, elaborate on how Strategic Human Resource Forecasting can contribute to its success, sustainability, and strategic alignment with its goal of becoming Africa's leading digital platform business. Furthermore, discuss the key personnel categories that management should prioritise within the forecasting process to maintain a competitive advantage in the dynamic telecommunications industry.