Question $1(2\mathrm{.}5$ points$)$

$$ Saved

How do human resources professionals provide an organization with a sustainable competitive advantage?

They keep the organization focused on the short term.

They hire high$-$quality employees who provide a needed service as they perform many critical functions.

They help the organization do what competitors are doing.

They hire employees who are very enthusiastic despite lacking job experience and training.

They manage commonly available resources.

Question $2(2\mathrm{.}5$ points$)$

The supervisors in an organization play a key role in employee relations because they are most often the voice of management for the employees.

True

False