Question: Question 1 2 Why has quality become an important point of competition? Selected answer will be automatically saved. For keyboard navigation, press up / down
Question
Why has quality become an important point of competition?
Selected answer will be automatically saved. For keyboard navigation, press updown arrow keys to select an answer.
a Improved product quality can lower costs
b Improved service quality can lead to repeat customers
Quality improvements enhance a firm's reputation in the marketplace
d All of these are correct
e None of these are correct
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