Question $13$

$2\mathrm{.}5$ pts

Home Depot learned that women made over $80\%$ of the decisions in family purchases at Home Depot. Additional research found that women like wider aisles with more lighting. As a result, Home Depot began designing stores with wider aisles and more lighting. This is an example of Home Depot's goal of $q,$

improving results

improving process quality

reducing price

reducing customer access cost