Question $13($Mandatory$)(2$ points$)$

What is enterprise resource planning?

The analysis and redesign of workflow within and between enterprises.

The increase of customer loyalty and retention and an organization's profitability by managing all aspects of a customer's relationship with an organization.

Integration of all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprisewide information on all business operations.

A standardized set of activities that accomplish as specific task, such as processing a customer's order.