Question 1 3 pts

Organizations can obtain software using one of two basic approaches: buy or build. Which of the following is an advantage of building software that reflects the goal of developing information systems that effectively align with business processes.

The organization can "test drive" software before acquiring it.

A software solution can be acquired and deployed relatively quickly.

Customized software is more likely to be a good match to an organization's needs.

Customized software can take months or even years to deploy.

Question 2 3 pts

H&R Block's stated purpose is: to be the leading global consumer tax company bringing tax and related solutions to clients year round. Which type of AI system enables H&R Block to provide self-driven tax preparation capabilities to consumers through cloud-based software that incorporates the same tax rules used by accountants, but at a fraction of the cost of hiring an accountant.

ERP

genetic algorithm

expert system

neural network

Question 3 3 pts

Fifth Third Bank wants to develop a new system to more accurately and more quickly detect frauduent transactions. An appropriate AI system for this task would be a(n) _______________, which can recognize and act on patterns or trends that it detects in large sets of data.

neural network

expert system

vision system

ERP

Question 4 3 pts

At the end of a sprint, when the scrum team presents the new piece of working software for evaluation, a user notes that one of the system changes, as implemented, will cause a critical business process to fail. A correction is added to the next sprint backlog to address and correct that problem. This scenario is describing the ___________ approach to system development.

JAD

waterfall

agile

CASE

Question 5 3 pts

Delta Airlines needs to optimize the scheduling of airline crews to meet flight requirements, while minimizing total costs and staying within federal guidelines on maximum crew flight hours and required hours of rest. Which of the following is the best system for this task based on its "survival of the fittest" problem-solving strategy that enables the average fitness of a population of candidate solutions to increase over time and eventually produce a set of optimal solutions to the problem.

neural network

genetic algorithm

intelligent agent

expert system

Question 6 3 pts

Which of the following joint application development (JAD) participants would be the customers in a systems development process?

Users

Facilitator

Scribe

System developers

Question 7 3 pts

There are a number of different methodologies that can be used to develop information systems and each has its own set of characteristics and procedures. ________________ emphasizes the customer of the system with its focus on teamwork and interaction between developers, users, and other stakeholders.

Computer-aided systems engineering

Prototyping

Waterfall approach

Agile software development