Question: QUESTION 1 [ 4 0 MARKS ] 1 . 1 Based on the insights from the case study, critically examine the key factors that have

QUESTION 1[40 MARKS]
1.1 Based on the insights from the case study, critically examine the key factors that have influenced
changes in the operations management function. Additionally, illustrate how the operations managers have
addressed these changes, providing relevant examples for context.

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