Question: Question 1 4 ( 1 point ) Page 1 4 of 2 4 The manager of Mick's Auto & Oil Service wants to improve customer

Question

14 (1

point

)

Page

14

24

The manager of "Mick's Auto & Oil Service" wants to improve customer service by reducing the time taken for oil change service on vehicles. He might decide to hire another technician, or simply reduce the non

-

value added

(

waste

)

steps within the process. What is the flow unit being studied in this process?

Techicle

People

Oil

Question 14(1 point) Page 14 of 24 The manager of "Mick's

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