QUESTION $1(50$ POINTS$)$

Select any company that you are familiar with, preferably the company that you work for now or worked for recently. The company should have a variety of physical assets and a maintenance department or division.

a$)$ Provide an introduction that includes some background of the company and the maintenance department or section, the type of physical assets and maintenance tactics that are used. Also discuss the maintenance information system or CMMS if used. If there is no CMMS$,$ discuss how data is stored e$.$g$.,$ spreadsheets, database, or hard copies in files.

b$)$ Collect or extract some quantitative data from any source in the maintenance department$/$section$.$ If it is time series data, collect at least one month's data but preferably two month's data. Such data will most likely be available in the CMMS or database, but it could be any data like work orders issued, work orders returned, failures that occurred, replacements of components, wrench time per day of some maintenance technicians, duration of some routine tasks, parts in the store, etc.

c$)$ Discuss any issues, problems or challenges that were experienced during the data collection e$.$g$.,$ were there missing data, work orders$/$requests not issued for the right equipment, incomplete work orders returned by technicians, actual start and finish times of tasks not filled in$,$ outliers of wrong data captured or stored, etc.

d$)$ Discuss the analysis of the raw data collected or extracted to provide meaningful information for management actions. What analysis methods were used?

e$)$ Discuss whether the data and information assisted the management of the maintenance department in achieving the goals, objectives, or targets that were defined for the financial year.

f$)$ Conclusion and recommendations