Question $15(1$ point$)$

The upper management of a large national retail grocery store has passed along the

new goals of improving customer service to the district managers. At this point, the

district managers need to determine how the stores in their district will achieve top

management's goal with the given resources during the next $6$ to $24$ months. The

district managers are developing

planning.

tactical

operational

working$-$level

strategic

middle$-$level