Question $1[55$ Marks$]$

Lean Manufacturing techniques

Implementing Lean techniques for the purpose of reducing operational lead time and improving efficiency is not a new methodology that has recently been created. Some researchers have found this simple technique to be far too effective to declare their experiments a tremendous success. Read the scenarios below and expand on the application of lean manufacturing for each scenario.

$1\mathrm{.}1$ Application of $5$s to reduce motion during c$-$section operation.

During a c$-$section operation, searching for tools or equipment accounts for a high number of motions that have no value and also kills valuable operational time. $5$S can be implemented to solve this challenge, with the purpose of reducing the number of motions that a health worker must execute throughout an operation. Tools, equipment, and supplies must be arranged strategically for the most convenient and efficient access. Everything must have a place, and everything must be in its place.

$1\mathrm{.}2$ Usage of DMAIC to reduction of delivery delays.

$$A very busy pharmacy at a local hospital with the goal of reducing patient medication delivery delays. They used $5$S in conjunction with DMAIC to cut cycle time by more than $45\%,$ contributing to a reduction in lead time.

$1\mathrm{.}3$ Improving production lead time using Kanban system

Implement a Kanban system to improve the inventory management system of a wine producing plant. The plant is the home of four famous types of wines but the scheduling and the machine loading leads to incorrect orders being prepared leading to a delay in orders due to the long production lead times. Their objective is to reduce production lead times by reducing and optimizing material$-$in$-$process inventories.

Allocation of marks

Scenario

Definition

Application

Application of $5$s to reduce motion during c$-$section operation.

$5$

$15$

Usage of DMAIC to reduction of delivery delays.

$5$

$15$

Improving production lead time using Kanban system.

$5$

$10$

$$

Question $2[45$ Marks$]$

ISO $9001$ : $2015$

A quality management system $($QMS$)$ is a formalized system that documents processes, procedures, and responsibilities for achieving consistent product or service delivery. A QMS helps coordinate and direct an organization$$s activities to meet customer and regulatory requirements and improve its effectiveness and efficiency on a continuous basis. The QMS needs to be specific to the nature of your business, so it is important to tailor it to your needs and ISO $9001$ provides general guidelines of what a good QMS must address.

$$

$2\mathrm{.}1$ Identify a south african organisation of your choice and provide a short background about the$$ organisation. $(2)$

$2\mathrm{.}2$ Elaborate on how the organisation has implemented ISO $9001$ for$$ competence and compliance from clause $4$ until clause $7.(43)$

$$

Allocation of marks

$$

Clause

$$

Definition

$$

Application

Evaluation Method during an audit

$1$

$1$

$$

$$

$2$

$1$

$$

$$

$3$

$1$

$$

$$

$4$

$2$

$4$

$4$

$5$

$2$

$4$

$4$

$6$

$2$

$4$

$4$

$7$

$2$

$4$

$4$