Question: Question 1 5 Let's say that a consumer just purchased a house. Right after the closing process, he / she started to have conflicting thoughts

Question 15
Let's say that a consumer just purchased a house. Right after the closing process, he/she started to have conflicting thoughts about this purchase. Nevertheless, the consumer can reduce this inner tension by
having a great customer service
providing follow up service
justifying his/her purchase decision and avoiding information that contradicts his/her purchase decision.
providing a guarantee
Question 15 Let's say that a consumer just purchased a house.

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