Question 1: (50 marks-500 wards)

A business process is a standardized set of activities that accomplish a specific task, such as processing a customers order. Business processes transform a set of inputs into a set of outputs (goods or services) for another person or process by using people and tools. Without processes organizations would not be able to complete activities.

a.Compare the continuous process improvement model and business process reengineering (20 marks).

b.Describe the importance of business process modeling (or mapping) and business process models (10 marks)

c.Explain business process management along with the reason for its importance to an organization (20 marks).