Question: Question 1 6 ( 5 points ) Listen In the service - system design matrix an internet and on - site technology service encounter is

Question 16(5 points)
Listen
In the service-system design matrix an internet and on-site technology service encounter is expected to have which of the following?
High sales opportunity
High degree of customer/server contact
Low production efficiency
High production efficiency
None of these
Question 16(5 points) Listen In the service-system design matrix an internet

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