Question $1(75$ marks$)$

Carefully read the extract below and then answer the question that follows.

EXTRACT FOR READING

SOUTH AFRICAN POLICE SERVICE STRATEGIC PLAN $20202025$

PART C: MEASURING OUR PERFORMANCE

Paragraph $10.$ Institutional Performance Information

Impact Statement:

A safe and secure environment that is conducive for social and economic stability, supporting

a better life for all.

$10\mathrm{.}2$ Measuring Outcomes and Suboutcomes $19$

$10\mathrm{.}2\mathrm{.}1$ Outcomes, Performance Indicators, Baselines $20$ and Five$-$year Targets

Outcomes:

$1.$ The law upheld and enforced, to underpin the stamping $($asserting$)$ of the authority of

the State

Performance Indicators:

$1.$ Public perceptions of the SAPS$$ effectiveness

Source: South African Police Service Strategic Plan $20202025$ dated $16$ March $2020$

$($Although the extract is based on the SAPS Strategic Plan, the information is relevant to any

policing$/$law enforcement agency.$)$

When reflecting on the information from the South African Police Service Strategic Plan $2020$

$2025,$ it is clear that the public$$s trust in the policing$/$law enforcement service is a key factor in

measuring the organisation$$s ability to deliver on its constitutional mandate. Top management

$$STADIO Assignment $2024$ Semester $1$ POL$301$ Police Management $301$

Page $4$ of $5$

compiles the Strategic Plan, in consultation with the Executive, while middle and lower

management perform the operationalisation $($implementation$)$ of this plan.

You are required to submit a report to top management. In your report, you are required to

reflect on the Outcome and Performance. As a middle or lower manager, you are required to

utilise and manage available resources to achieve the Performance Indicator.

Your report should include the following and must include examples of applications relevant to

the Outcome and Performance Indicators in the extract:

$$ Explanation of what strategic planning and system approach are.

$$ Strategic planning: the requirements of strategic planning that deal with an environment

that is constantly changing.

$$ Strategic plan: characteristics of the strategic plan

$$ Systems approach $$ four elements of systems approach:

o Input $($resources$)$

o Transformation processes $($managerial process, systems$)$

o Outputs $($products or services$)$

o Feedback $($reaction from the environment$)$

$$ Five recommendations $($advisory notes to senior management in your policing$/$law

enforcement agency$)$ related to the strategic outcome on how to improve service delivery

and public perceptions of your policing$/$law enforcement$$s effectiveness.

Assessment rubric $($Do not answer in table format.$)$

Structure Table of contents $(1$ mark$),$ relevant title $(1$ mark$),$

numbered headings, subheadings $(1$ mark$),$ source

$(1$ mark$),$ list of references $(2$ marks$)$

$6$

$1.$ Introduction Brief introductory notes on what strategic planning

and systems approach are

$5$

$2.$ Strategic planning Provide a practical example from your work

environment that links each requirement of strategic

planning with the strategic outcome.

$(1$ mark per example for each requirement$)$

$8$

$3.$ Strategic plan Explain the characteristics of the strategic plan and link

the characteristics of the strategic plan to your

strategic plan$/$work environment.

$(5$ marks for the explanation of characteristics and $5$

marks for their application$)$

$10$

$$STADIO Assignment $2024$ Semester $1$ POL$301$ Police Management $301$

Page $5$ of $5$

$4.$ Systems approach Explain the four elements of the systems approach.

$$ Input $($resources$)$

$($Explain each of the resources and propose how the

resources will contribute to effectively achieve the

performance indicator.$)$

$(4$ marks for the explanation and $8$ marks for the

proposal of the contribution of the resources$)$

$$ Transformation processes $($managerial process,

systems$)$

$[$Provide three $(3)$ examples of managerial

processes$/$systems to manage resources to

effectively achieve the performance indicator.$]$

$(3$ marks per example that is provided$)$

$$ Outputs $($products or services$)$

$[$Identify three $(3)$ relevant services$/$products that

will result from the use of resources to effectively

achieve the performance indicator and propose

the application thereof.$]$

$(3$ marks for the identified services$/$products and

$2$ marks per service$/$product for their application$)$

$$ Feedback $($reaction from the environment$)$

$[$Provide two $(2)$ methods of how you will measure

the public$$s perception $($reaction from the

environment$)$ to establish whether the

performance indicator had been achieved and

propose the application thereof.$]$

$(1$ mark per feedback session provided and

$2$ marks per session for application$)$

$36$

$(12)$

$(9)$

$(9)$

$(6)$

$5.$ Recommendations Based on the three topics you discussed, provide five

$(5)$ recommendations to your senior management for

improvement of the public perceptions of your

policing$/$law enforcement agency$$s effectiveness.

$5$

$6.$ Conclusion Summary of answer and critical concluding remarks

regarding the focus of this discussion

$5$

Assignment To