QUESTION $1(7\mathrm{.}5$marks$)$

Describe the controllable factors that businesses can control for the sole purpose of making profits and staying competitive?

QUESTION $2(7\mathrm{.}5$ marks$)$

a$)$

Write short Notes.

I.

Economies of Scale

II$.$

Problems associated with the competitive environment

III.

Competitive Advantage

IV$.$

Importance of a Customer in Business

V$.$

Impact of social factors on business

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