Question: Question 1 ( 7 . 7 points ) You purchased an airline ticket to go on vacation, but on the way to the airport, you

Question 1(7.7 points)
You purchased an airline ticket to go on vacation, but on the way to the airport, you get a flat tire and miss your flight. Which characteristic of service does this example illustrate.
Service variability
Service inseparability
Service perishability
Service intangibility
 Question 1(7.7 points) You purchased an airline ticket to go on

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