Question: Question 1 7 The proper step when responding to complaints or disputes is to take a defensive posture to defend the organization. have the complaint

Question 17
The proper step when responding to complaints or disputes is to
take a defensive posture to defend the organization.
have the complaint/dispute filed officially.
point out the answer immediately.
treat the complaint/dispute as presented.
 Question 17 The proper step when responding to complaints or disputes

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