Question: Question 1 8 ( 1 0 points ) Listen Customer Relationship Management is best defined as: A system used to manage and nurture a firm's

Question 18(10 points)
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Customer Relationship Management is best defined as:
A system used to manage and nurture a firm's interactions with its current and potential customers.
A system used to track a customer's past purchases.
A system used to connect a firm's suppliers with a firm's customers.
A system used to advertise current items on sale to customers.
Question 18(10 points) Listen Customer Relationship Management is best defined as:

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