Question $18(1$ point$)$

Ted's Tire Store sets itself apart from competitors by the extra attention it pays to its customers. To retain customer loyalty, it provides fast, courteous service in a clean, professional$-$looking environment. Ted's has used this strategy for over $40$ years, expanding to $15$ outlets. Ted's Tire Store uses a $q,$ macro strategy.

supply chain excellence

locational excellence

product excellence

diversification excellence

customer excellence