QUESTION $18$An operations strategy determines how and where a product or service is to be manufactured, the level of vertical integration in the production process, the deployment of physical resources, and relationships with suppliers. True FalseQUESTION $19$Since the deregulation of the airline industry, major airlines have entered into a spirited battle for market share by cutting prices and offering special deals. This is an example of which strateg to avoid? follow the leader hit another home run arms race do everything losing handQUESTION $20$Each business unit has its own set of departments, each with its own functional strategy. True False