Question: Question 1 9 ( 1 point ) Lana was sitting somberly in her office. Her face had an angry expression and she had a tear

Question

19 (1

point

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Lana was sitting somberly in her office. Her face had an angry expression and she had a tear in her eye. One of her co

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workers asked her how she was doing. Lana responded, "I am fine," Concerned, the co

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worker asked, "Are you sure?" Lana again responded, "Yes, there is nothing wrong, I am fine." Which emotional intelligence ability does Lana most likely need to develop?

Ability to recognize and diagnose emotions displayed by others

Ability to control your emotions

Ability to diagnose and recognize your own emotions

Ability to respond appropriately to others: emotional cues

Question 19(1 point) Lana was sitting somberly in her office. Her

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