Question: Question 1 9 2 p t s One day, a customer comes to your store to return a product that she had purchased, but tells

Question

19

2 p t s

One day, a customer comes to your store to return a product that she had purchased, but tells you that her receipt was damaged by a washing machine and could not be produced. As a manager, you consider this unusual situation and decide to deal with the problem to make the customer happy. Your treatment of this customer best describes:

basic human decency.

courtesy.

timeliness.

convenience.

responsiveness.

Question 19 2pts One day, a customer comes to your store

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