Question $19$: A job coach helps Norman put on his phone headset before he starts work at a call center for a large insurance agency. In order to fade from the workplace, what should the job coach do$?$

A$.$ Arrange for Norman to have tasks that do not require a headset.

B$.$ Suggest that Norman ask a coworker for help with his headset.

C$.$ Come in earlier in the morning to help Norman with his headset.

D$.$ Support Norman to find a job that is a better fit.

Question $20$: Which of the following is true about fading?

A$.$ Only diminishes the job coach$$s presence at the workplace

B$.$ Only diminishes the job coach$$s verbal or written instructions $($or gestures$)$

C$.$ Both diminishes the job coach$$s verbal or written instructions $($or gestures$)$ and also their presence at the workplace

D$.$ Only diminishes the job coach$$s communication with the employee outside the workplace during off hours

Question $21$: Lisa is an employee in a supermarket. As Lisa works, her job coach stands by her and givens directions. What would be a strategy for the job coach to fade from the workplace?

A$.$ Create a checklist for Lisa to follow when the job coach is not there.

B$.$ Find simpler tasks for which Lisa does not need directions.

C$.$ Have Lisa ask her supervisor what to do next every time she needs direction.

D$.$ Ask a coworker to do the job tasks for Lisa if Lisa gets behind.

Question $22$: What are self$-$maintenance strategies?

A$.$ Strategies that allow the job coach to communicate with the employee.

B$.$ Strategies that allow coworkers to do more of the employee's tasks.

C$.$ Strategies that allow the employee to be more involved in social events.

D$.$ Strategies that allow the employee to work independently.

Question $23$: Glen is an employee in a distribution center. He has to pack $50$ packets in each box. What is a self$-$maintenance strategy that could help Glen?

A$.$ Glen can use a timer to remind him when lunch starts and ends.

B$.$ Glen can use a production grid to record how many packets he has put in each box.

C$.$ Glen can ask his job coach to count the packets in each filled box.

D$.$ Glen and his job coach can each put $25$ packets in each box to reach a total of $50.$

Question $24$: In the case study, Bill used a picture of a clean table to show him what the table should look like when he is done. This was a example of:

A$.$ Social inclusion

B$.$ Job coaching preference

C$.$ Accommodation

D$.$ Self$-$maintenance

Question $25$: Jim is an employee at a gym. Each hour, he is supposed to check the equipment and note if any equipment isn't working. To help him keep the schedule, what is a self$-$maintenance strategy he could use?

A$.$ Having his mother call him every hour

B$.$ Using his phone to set an alarm to go off every hour

C$.$ Asking a coworker at the gym if an hour has passed

D$.$ Keeping a checklist showing how much work he has completed

Question $26$: To come up with a self$-$maintenance tool, a job coach may need to be at the workplace to observe an employee's job performance.

A$.$ True

B$.$ False