Question: Question 1 a. Explain, with appropriate examples, how Information Systems (IS) help businesses: i. develop customer and supplier intimacy ii. gain competitive edge (10 marks)

Question 1 a. Explain, with appropriate examples, how Information Systems (IS) help businesses:

i. develop customer and supplier intimacy

ii. gain competitive edge (10 marks)

b. How do you relate the following terms in the context of an information system: data, information and decision-making. (20 marks)

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