Question: Question 1 (a) Interpersonal skills are extremely important for creating and maintaining meaningful personal relationships in the workplace. Explain the definition of Interpersonal skills and

Question 1 (a) Interpersonal skills are extremely

Question 1 (a) Interpersonal skills are extremely important for creating and maintaining meaningful personal relationships in the workplace. Explain the definition of Interpersonal skills and competency and support with the relevant examples? (10 marks) (b) Behavioral style have a significant impact on productivity and how well you work with others in the organization. Discuss TWO (2) suitable behavioral style to handle wallflower and achiever type personality employee. (10 marks) Question 2 Factors Affecting Interpersonal Relationship at Workplace: i. ii. iii. iv. Employee Demographics and the Work Environment Personality Interaction Setting Organizational Culture Trust Level Compatibility Communication V. vi. vii. Information above shows factors that affecting interpersonal relationship at workplace. Discuss any FIVE (5) factors from the information above with the examples

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