QUESTION 1 A sales-oriented organization frequently had contests to increase sales. The prizes offered included expense paid vacation trips to highly desirable locations, big screen TVs, and other valuable merchandise. Some of the salespeople in the organization would hold orders and pressure reluctant buyers to "buy now" to maximize sales during the time of the contest. Does this scenario represent an ethical dilemma? Yes No QUESTION 2 A young man, recently hired as a salesman for a local retail store, has been working very hard to impress his boss with his selling ability. At times, this young man, anxious for an order, has been a little overeager. To get the order, he exaggerates the value of the item or withholds relevant information pertaining to the produce he is trying to sell. No fraud or deceit is intended by his actions. He is simply over eager. His boss, the owner of the retail store, is aware of the salesman's action but has done nothing to stop such a practice. Does this scenario represent an ethical dilemma? Yes No QUESTION 3 The merchandise delivery from a direct sales organization to its sales representative usually takes three full days. If merchandise is shown and ordered by Wednesday, there is only about a 30% chance it will be received by Friday. At a Wednesday showing, a sales representative promises that she can have the merchandise for a customer by Friday. The customer wants to wear it for a Friday night engagement and would probably not have purchased the item without the salesperson's assurance of a Friday delivery. However, she will probably accept the merchandise even if it does not come until Monday. Does this scenario represent an ethical dilemma? Yes No