Question: Question 1: (a) We have learned about multiple AI capabilities in class chatbot, computer vision, recommender systems, emotional AI, sensitivity analysis, smart speakers. Choose 3

Question 1: (a) We have learned about multiple AI capabilities in class chatbot, computer vision, recommender systems, emotional AI, sensitivity analysis, smart speakers. Choose 3 of these capabilities and described how together they can be utilized to support better customer service. (b) Based on the 3 capabilities you choose in Part (a), add one additional capability and outline how this capability can also be used to enhance customer service.

Question 2: Carefully review the article, "10 Steps to Adopting AI in Your Business." Out of these ten steps, outline and justify which one may be the most challenging aspect of integrating the tech with the business objective(s).

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