Question $1$

a$.$ Who or what is a union delegate?

b$.$ What are the important criteria in choosing a Union delegate?

c$.$ Identify and discuss five roles of a Union delegate.

$(10$ marks$)$

Question $2$

a$.$ What is collective bargaining?

b$.$ Identify and discuss three $(3)$ purposes of collective bargaining.

$(10$ marks$)$

Question $3$

a$.$ What is an injunction?

b$.$ Describe how in Industrial Relations this process is employed or applied.

$(10$ marks$)$

Question $4$

Because human beings are dynamic and the society is stratified conflict is inherent in the workplace.

As an Industrial Relations practitioner, what mechanism would you employ in dealing with or trying to resolve conflict at the workplace?

$(10$ marks$)$

Question $5$

Resolution of conflict at the work place may either be voluntary or statutory. Discuss.

$(10$ marks$)$