QUESTION $1$

Adam was explaining security procedures to new interns at his firm. It was difficult for the interns to understand what Adam was talking about because he used technical language they weren't familiar with. Which strategy for presenting an effective training is Adam failing to use in the above situation? Itranscript

Compare unfamiliar concepts to familiar concepts.

Avoid jargon.

Incorporate activities that directly involve the audience.

Explain how the information will help the audience.